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**Customer centric.**
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We strive to earn and keep our customer’s trust.
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We don’t develop technical solutions, we solve customer problems.
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We believe that deep domain knowledge is absolutely necessary
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to understand our customers and find the best solutions for their problems.
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**Effectiveness.**
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We care about working on the right things at the right time,
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not doing more than needed, and not duplicating work.
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This enables us to achieve more progress which makes our work more fulfilling.
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We care about the outcomes we achieve, not the work hours we put in.
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**Simplicity.**
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We value solutions that contain no more complexity than needed.
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We use the most simple and boring solution for a problem [1].
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Simple solutions should be easy to understand and maintain.
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We can always make it more complex later if needed.
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But, simple isn't easy and quick and dirty is never simple!
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**Responsibility.**
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There are companies where people walk by trash on the floor in the office,
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leaving it for someone else to pick up,
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and there are companies where people lean down to pick up the trash they see,
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as they would at home.
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We try hard to be a company where everyone feels a sense of responsibility
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to do the right thing to help others at every juncture.
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Picking up the trash is the metaphor for taking care of problems,
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small and large, as you see them, and never thinking “that’s not my job.”
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We don’t have rules about picking up the real or metaphoric trash.
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We try to create the sense of ownership, responsibility and initiative
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so that this behavior comes naturally. [2]
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**Transparency.**
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We strive to be open about as many things as possible.
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We believe that information should be shared openly, broadly, and deliberately.
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**Work-life balance.**
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We are fully aware that excessive work is not sustainable.
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We strive for long-term cooperation with individuals,
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building a successful business with everyone working normal working hours.
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We try to be flexible with how people distribute their day
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between work and personal things.
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References
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- [1] http://mcfunley.com/choose-boring-technology
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- [2] https://jobs.netflix.com/culture |
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