... | @@ -21,12 +21,13 @@ The whole team (which the new colleague is a part of) should actively participat |
... | @@ -21,12 +21,13 @@ The whole team (which the new colleague is a part of) should actively participat |
|
|
|
|
|
### Before starting at Sinergise
|
|
### Before starting at Sinergise
|
|
- [Management]: assign a team
|
|
- [Management]: assign a team
|
|
- [Team]: assign a workplace
|
|
- [People Ops]: communicate the arrival with IT (equipment, permissions)
|
|
- [Team]: assign an onboarding buddy
|
|
- [TC]: communicate the following responsibilities to the team:
|
|
- [Team]: assign a mentor
|
|
- [Team]: assign a workplace
|
|
- [Mentor]: prepare clear initial tasks and organize smooth onboarding into the team
|
|
- [Team]: assign an onboarding buddy
|
|
|
|
- [Team]: assign a mentor
|
|
|
|
- [Mentor]: prepare clear initial tasks and organize smooth onboarding into the team
|
|
- [People Ops]: send the onboarding checklist and mentoring guidelines to mentors/buddies
|
|
- [People Ops]: send the onboarding checklist and mentoring guidelines to mentors/buddies
|
|
- [People Ops]: communicate with IT about what equipment will be used, which permissions will be needed etc.
|
|
|
|
- [People Ops]: prepare a welcome package:
|
|
- [People Ops]: prepare a welcome package:
|
|
- PoZ (employment contract),
|
|
- PoZ (employment contract),
|
|
- NDA (non-disclosure agreement),
|
|
- NDA (non-disclosure agreement),
|
... | @@ -44,14 +45,15 @@ The whole team (which the new colleague is a part of) should actively participat |
... | @@ -44,14 +45,15 @@ The whole team (which the new colleague is a part of) should actively participat |
|
- write down the OS login password on a note and stick it inside the laptop if the employee will receive a company workstation
|
|
- write down the OS login password on a note and stick it inside the laptop if the employee will receive a company workstation
|
|
- create a company account
|
|
- create a company account
|
|
- verify that all required permissions are properly set (foswiki, RT, git, svn, internal, mail, mailing lists, alias (EOresearch etc.))
|
|
- verify that all required permissions are properly set (foswiki, RT, git, svn, internal, mail, mailing lists, alias (EOresearch etc.))
|
|
- put the IT readme (username, password, etc.) on the desktop or send it via email
|
|
- put the IT readme (username, password, etc.) on the desktop or send it via email - [this file](https://git.sinergise.com/operations/wiki/blob/master/docs/onboarding/README_username.docx) - export to PDF once done
|
|
- [IT]: prepare a workplace;
|
|
- [IT]: prepare a workplace;
|
|
- the workplace should be clean
|
|
- the workplace should be clean
|
|
- including any reused equipment (especially mouse and keyboard)
|
|
- including any reused equipment (especially mouse and keyboard)
|
|
- [People Ops]: send the welcome email with the link to this checklist to the new work email address
|
|
- [People Ops]: send the welcome email with the link to this checklist to the new work email address
|
|
- [People Ops]: add the new colleague to the [Sinergise mailing list](https://lists.sinergise.com/sympa).
|
|
- [People Ops]: add the new colleague to the Sinergise mailing list
|
|
|
|
- [TC]: before the new colleague joins, check if everything was taken care of.
|
|
|
|
|
|
### The 1st day
|
|
### First day
|
|
- [Buddy]: welcome the new colleague at arrival and make them feel welcome, show their work workplace and give them some basic orientation around the offices
|
|
- [Buddy]: welcome the new colleague at arrival and make them feel welcome, show their work workplace and give them some basic orientation around the offices
|
|
- [Buddy]: introduce the new colleague to their mentor
|
|
- [Buddy]: introduce the new colleague to their mentor
|
|
- [Buddy or Mentor]: introduce the new colleague to the team
|
|
- [Buddy or Mentor]: introduce the new colleague to the team
|
... | @@ -59,7 +61,6 @@ The whole team (which the new colleague is a part of) should actively participat |
... | @@ -59,7 +61,6 @@ The whole team (which the new colleague is a part of) should actively participat |
|
- [People Ops]: give copies of contracts, keys, access cards and SWAG to the new colleague
|
|
- [People Ops]: give copies of contracts, keys, access cards and SWAG to the new colleague
|
|
- [People Ops]: post a message on Town Square channel about the arrival of new colleague
|
|
- [People Ops]: post a message on Town Square channel about the arrival of new colleague
|
|
- [New colleague]: check that you have all necessary accesses and privileges (you can use the IT wiki for additional guidance)
|
|
- [New colleague]: check that you have all necessary accesses and privileges (you can use the IT wiki for additional guidance)
|
|
|
|
|
|
- internal
|
|
- internal
|
|
- wiki & gitlab
|
|
- wiki & gitlab
|
|
- old wiki
|
|
- old wiki
|
... | @@ -67,7 +68,6 @@ The whole team (which the new colleague is a part of) should actively participat |
... | @@ -67,7 +68,6 @@ The whole team (which the new colleague is a part of) should actively participat |
|
- chat - Mattermost
|
|
- chat - Mattermost
|
|
- SVN
|
|
- SVN
|
|
- webmail
|
|
- webmail
|
|
|
|
|
|
- [New colleague]: order any additional equipment that you will need (such as headphones) through the official channel
|
|
- [New colleague]: order any additional equipment that you will need (such as headphones) through the official channel
|
|
- [New colleague]: if you're in need of any office supplies, you can find them in the administration office (@C29) or in the closets below the printer (@C39)
|
|
- [New colleague]: if you're in need of any office supplies, you can find them in the administration office (@C29) or in the closets below the printer (@C39)
|
|
- [New colleague]: read through the [operational handbook](/handbook/README)
|
|
- [New colleague]: read through the [operational handbook](/handbook/README)
|
... | @@ -83,7 +83,7 @@ The whole team (which the new colleague is a part of) should actively participat |
... | @@ -83,7 +83,7 @@ The whole team (which the new colleague is a part of) should actively participat |
|
- agree on how to ask for help, taking into account the preferences from both sides
|
|
- agree on how to ask for help, taking into account the preferences from both sides
|
|
- recommended approach is the "15 minute rule" (if stuck for 15 minutes, ask)
|
|
- recommended approach is the "15 minute rule" (if stuck for 15 minutes, ask)
|
|
|
|
|
|
### The 1st week
|
|
### First week
|
|
- [New colleague]: get familiar with how to use the products you will be working on
|
|
- [New colleague]: get familiar with how to use the products you will be working on
|
|
- [New colleague]: prepare your work environment
|
|
- [New colleague]: prepare your work environment
|
|
- install necessary software
|
|
- install necessary software
|
... | @@ -96,8 +96,14 @@ The whole team (which the new colleague is a part of) should actively participat |
... | @@ -96,8 +96,14 @@ The whole team (which the new colleague is a part of) should actively participat |
|
- [New colleague]: give a brief presentation (no more than 5 min) of yourself, your expertise, your previous experiences and what you will be working on at Sinergise
|
|
- [New colleague]: give a brief presentation (no more than 5 min) of yourself, your expertise, your previous experiences and what you will be working on at Sinergise
|
|
- [New colleague]: learn how to use our [communication channels](/handbook/general/communication)
|
|
- [New colleague]: learn how to use our [communication channels](/handbook/general/communication)
|
|
- [New colleague]: if you find the onboarding process lacking or unclear, create a GitLab issue or a merge request to update it.
|
|
- [New colleague]: if you find the onboarding process lacking or unclear, create a GitLab issue or a merge request to update it.
|
|
|
|
- [Buddy/New colleague]: revisit the 'checklist' and make sure that everything was done.
|
|
|
|
|
|
- [Buddy]: revisit the 'checklist' and make sure that everything was done.
|
|
### First few months
|
|
|
|
- [TC and People Ops]: follow the onboarding process and support mentor and mentee in their development as needed
|
|
|
|
- check to see that:
|
|
|
|
- expectations are clearly set and understood on both sides
|
|
|
|
- communication is well established and feedback is given
|
|
|
|
- possible issues are properly addressed - if necessary, escalate to [People Ops] or [COO].
|
|
|
|
|
|
References:
|
|
References:
|
|
- [1] https://www.jrothman.com/articles_/2004/12/how2-create-a-buddy-informal-mentoring-program/ |
|
- [1] https://www.jrothman.com/articles_/2004/12/how2-create-a-buddy-informal-mentoring-program/ |
|
|
|
\ No newline at end of file |