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Sinergise Handbook

Bureaucracy has a bad reputation and we try to avoid it.

But bureaucracy also has its advantages. Having written-down processes greatly reduces time spent on onboarding, reduces ambiguity, and prevents mistakes. A counterintuitive effect is that it also makes it easier to change processes. It is really hard to change a process that doesn't have a name or location and lives in different versions in the heads of various people. Changing a written process and distributing the diff is much easier.

This handbook is the result of an ongoing effort to document some of our processes. Contributions are always welcome.